Основной контент книги Integrating Service Level Agreements
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Raamatu kestus 466 lehekülge
Integrating Service Level Agreements
Optimizing Your OSS for SLA Delivery
€69,45
Raamatust
Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market. This book offers an innovative approach that takes full advantage of current interface, automation, and Internet-based distribution and reporting technologies. * Addresses business-level SLAs, not just device-level SLAs * Describes a revolutionary approach that combines network management, service management, field service activities, entitlement, and rating with workflow automation technologies
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Vanusepiirang:
0+Ilmumiskuupäev Litres'is:
20 august 2019Objętość:
466 lk ISBN:
9780471428664Üldsuurus:
6.7 МБLehekülgede koguarv:
466Õiguste omanik:
John Wiley & Sons Limited
